Privacy Policy

This Privacy Policy describes how Dlogistics (NNN Europe Transport t/as Dlogistics) collects, uses, and protects your personal information. We are committed to ensuring that your privacy is protected and handled in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect the following personal data:

• Name and contact information
• Email address
• Phone number
• Company and billing details
• Pickup and delivery information
• Website usage data (cookies, IP address, device type)

2. How We Use Your Information

Your data may be used for:

• Providing logistics and transport services
• Responding to enquiries
• Preparing quotes and invoices
• Improving our website and services
• Fulfilling legal or regulatory obligations

3. Legal Basis (UK GDPR)

We process data under:

• Contract – to deliver our services
• Legitimate interest – business operations, communication
• Consent – marketing (you may withdraw anytime)
• Legal obligation – when required by law

4. Data Security

We implement strong security measures including encryption, secure storage, and restricted access controls to protect your information.

5. Sharing Your Data

We only share data with trusted partners:

• Delivery and logistics partners
• IT and security providers
• Payment processors
• Regulators and authorities when legally required

6. Cookies

Our website may use cookies to improve user experience and website performance. You may disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Object to processing
• Request a copy of your data

8. Data Retention

We retain data only as long as necessary:

• Transport & service records: up to 6 years
• General enquiries: up to 12 months
• Marketing data: until you unsubscribe

9. Contact Us

For privacy questions or data requests, contact us:

Dlogistics (NNN Europe Transport t/as Dlogistics)
12 Beaconsfield Road, Coventry, CV2 4AR, United Kingdom
📧 Email: info@dlogistics.uk
📞 Mobile: +44 7405 261126
☎ Office: +44 121 270 5759

10. Complaints

If you are unhappy with our handling of your data, you may contact the UK Information Commissioner’s Office (ICO).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.